Professional & Technical Support

54 careers advice results in total for Professional & Technical Support

4 tips for a career in museums

 21 September 2015

For a career in museums you need to have the right approach to professional development, says Charlotte Holmes from the Museums Association. She offers 4 key career tips for surviving and thriving in museums.

Technicians need a wide range of skills and may come into this work as a second job. Image: The Imperial War Museum.


 26 March 2013

Technicians use practical skills to maintain exhibition spaces at heritage sites.

Karena advises to build great customer service and communication skills if you want to enter into commercial heritage. Image: Bede's World

Karena Hockley, trading manager

 25 March 2013

Karena worked in fashion retail before joining heritage at Birmingham Museum. She now runs the gift-shop and chooses the latest products to hit the shelves.

Catherine Haines, head of HR

 22 March 2013

Catherine Haines is the Head of HR for nine cultural institutions in Birmingham. She shares what she does in her job and how to get started in HR.

Bernard Horrocks works with different types of Intellectual Property and applies this to the creative work at the National Portrait Gallery.

Bernard Horrocks, IP Manager

 19 March 2013

Bernard manages the broad field of Intellectual Property at the National Portrait Gallery. He shares the importance of protecting the collections and his advice on entering in this career.

Recruiting and managing volunteers. Image: RBG Kew.

Volunteer coordinator

 15 March 2013

A career as a volunteer coordinator involves recruitment, training and administration. Volunteers are widely used in the heritage sector.

Providing customer service can make a real difference to visitor's enjoyment and learning. Image: RBG Kew.

Visitor services

 13 March 2013

Visitor service staff at heritage sites work to make visits enjoyable and worthwhile. Customer service is the most important element of the job.

Security staff and invigilators ensure that heritage venues and their contents are kept safe.


 13 March 2013

Security staff and invigilators ensure that heritage venues and their contents are kept safe.

Providing good products, and good customer service, are important for a career in retail. Image: Imperial War Museum.


 13 March 2013

Heritage venue shops need to be commercially successful. Some sites rely on retail for the bulk of their funding.

Many museums and heritage organisations have their own range of literature or journals.


 12 March 2013

Publishers handle written content for a heritage organisation. This can include books, journals, papers, magazines and websites.

Facility Property Managers keep spaces maintained and ready to use. Image: The Old Operating Theatre Museum.

Facility/property manager

 12 March 2013

Facility managers ensure that the building is ready to be used by the staff who work there and the public who might visit.

Geffrye curatorial staff talk to young people outside the victorian room. Image: Geffrye Museum - Spencer Griffiths

Museum director

 12 March 2013

The director supervises staff, managing and overseeing all work. They set targets, check policies and budgets and act as chief curator.

PR and Marketing need to maintain good relationships with their contacts. Image: Birmingham Museums and Trust.

Marketing and PR

 12 March 2013

Public relations staff work with the press and organise events to shape a site's media profile. Marketing is about making sure the public is talking about a brand, often through advertising.

The loaning of precious artwork encourages wider study and visitor engagement. Image: Birmingham Museums and Trust.

Loans registrar

 12 March 2013

Loans registrars set conditions for the loan of historic items and art pieces. These may be a collections’ general conditions or special conditions for particular items.

Fundraisers perform the essential job of finding funding for an organisation’s activities.


 12 March 2013

Fundraisers find ways of raising money for non-profit organisations, such as museums or charities.

Event managers organise and plan events for all ages and backgrounds. Image: Imperial War Museum.

Event manager

 12 March 2013

Event managers coordinate and plan events, such as exhibition openings and fundraising parties.

Conservators examine each item to assess and record damage.


 12 March 2013

Conservators can work on all items in a heritage collection, from textiles to buildings. They are concerned with items' physical conditions.

Working with food and drink supplies is one of the tasks that catering includes. Image: RBG Kew.


 12 March 2013

Catering staff can work in a range of facilities in heritage sites, including restaurants, cafes and kiosks. They may also cater for events and functions.

The day-to-day tasks of an archaeologist can vary, depending on where they work.


 12 March 2013

Archaeologists find out about the past by studying ancient sites and objects.

Admission and bookings staff are responsible for organising ticketing systems for entry.

Admission and bookings

 12 March 2013

Admission and bookings staff are responsible for overseeing ticketing systems for entry to heritage venues.

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