Jen Harris, Cultural Venues Operations

 26 October 2012

Jen's apprenticeship included a comprehensive introduction to the world of visitor services.

Jen was following a Level 2 Cultural Venues Operations apprenticeship at Birmingham Museums Trust and was so successful that they offered her a full-time job.

Getting into visitor services

Jen first read about apprenticeships online, and was excited by the opportunity to earn and learn at the same time. So when she saw an opportuity advertised through Creative Alliance at ThinkTank, she applied and was delighted to be offered the job.

"Apprenticeships give you a real insight into your chosen career," she says.

Working in a museum

Working at ThinkTank, Jen's apprenticeship included a comprehensive introduction to the world of visitor services. She worked with a diverse range of visiting groups, got an insight into fundraising and development and helped with the day to day running of the venue.

"I don't think I would have had this opportunity without an apprenticeship"

"Having an apprentice has really benefitted our company," says Catherine Price at ThinkTank. "Jen has been really hardworking and a valued employee."

Jen got on so well with the organisation that on completing Level 2, she progressed on to a Level 3 apprenticeship, and then into a full-time job.

She is now working as a full-time Visitor Services Assistant at ThinkTank.

Thoughts on apprenticeships

"I don't think I would have had this opportunity without an apprenticeship," says Jen.

"It's been a great experience and one I would definitely recommend to others."


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