Heritage


49 Industry insights in total for Heritage


Diane Lees is the Director-General of the Imperial War Museum.

Diane Lees, museum director

Diane Lees is the Director-General of the Imperial War Museum. Before that, she was the director of the V&A Museum of Childhood. She spoke about her diverse working days, exhibition ideas, and leadership challenges.


A key challenge is to keep audiences engaged and interested and wanting to come. Image © Chatsworth House Trust.

Working in a stately home

Employees at the Chatsworth stately home describe the challenges of working at a heritage site, and how their modern art collections brings in new audiences.


Emily Ward has just finished her in-house training to become a reading room advisor.

A career in archives

Emily Ward is an archive assistant at the National Archives in Kew. She is the first point of contact for people who want to use the archives, which hold over 1,000 years of the nation’s records.


Claire Fower is Chatsworth's Education Officer.

Education officer, Chatsworth

Claire Fowler is Education Officer at Chatsworth, a historic estate in the Peak District, and the Bolton Abbey estate in North Yorkshire. The landscapes vary greatly: from the stately home collection, to a garden, park, moorland, river and farmyard.


Jimmy Milliken is the volunteer co-ordinator at the National Trust.

Working at Giant’s Causeway

National Trust volunteer co-ordinator Jimmy Milliken talks about his job, and reveals the mythical origin of a heritage site in Northern Ireland.


On a crowded day, the help front of house staff offer can be a key influence on visitors' experience. Image © Peter Cook.

5 tips for gallery staff

Working ‘front of house’ in a gallery covers everything visitors see. Louise Emberson, Visitor Services Manager at Woking's Lightbox gallery, shared five tips for creating great visitor experiences.


Sarah wrote the historical biographies Bird Of Paradise: The Colourful Career of the First Mrs Robinson and Elizabeth & Leicester.

Writing historical biographies

Sarah Gristwood is an acclaimed biographer whose books include Arbella: England’s Lost Queen, Bird of Paradise: the Colourful Career of the First Mrs Robinson; and Elizabeth and Leicester.


Brenda's work with children takes her into schools, heritage sites and museums.

Running art workshops

Brenda Burgess is an artist and sculptor who runs art workshops for children at Leeds Castle and various schools in Kent. She spoke about her career journey and shared advice for earning an income from art.


Metalwork requires an advanced level of practical knowledge. Photo courtesy of Lorna Yabsley.

Mastering crafts

Momtaz Begum-Hossain reveals what it was like to be a trainee on the BBC series Mastercrafts.


Competition for volunteering places can be tough – around 49,000 people volunteer to work with the National Trust each year.

How to volunteer in heritage

In the creative and cultural sectors, volunteers are often the very life-blood of organisations. Without volunteers, many organisations simply could not function.


Working as a records assistant

David Johnstone, based in Edinburgh, is one of four records assistants in the Royal Bank of Scotland (RBS) group records management team.


Liz Goodman, Archaeological conservator	at the Museum of London

Careers in archaeology

Taryn Nixon, Managing Director of the Museum of London Archaeology, talks about the variety of work done by the 200 archaeologists there, and the best ways to get into the field.


Louise King is an archivist at The Royal College of Surgeons of England.

How to become an archivist

The world of archives has shaken off its image of dusty old manuscripts and embraced digital technology for the ancient practice of record preservation. As an archivist you could well find yourself at the cutting edge of new developments.


Local authorities archivist

Ruth MacLeod is the Heritage Officer for the London Borough of Wandsworth. Based at Battersea Library, she looks after the Borough’s archives and local history library. The Heritage Service holds records dating back to 1489.


Colour after Klein, The Barbican, 2005

Senior curator at The Barbican

Jane Alison is Senior Curator at The Barbican, where she has worked for 25 years. Her work includes organising exhibitions and events, editing catalogues and managing a core exhibitions team of 12.


Tanya's work mixes heritage conservation with technical skill and artistic creativity.

An archaeological illustrator

As a specialist archaeological illustrator, Tanya Berks creates artistic reconstructions of archaeological sites, but also assists with land surveying, technical drawing, and conservation. She spoke about her career journey.


One effect of digitisation is to increase access to archive and library collections.

New technology for libraries

Increasingly, libraries and archives use technology to change the way we can access and use the material they hold. Technology is also helping behind the scenes to manage library stock efficiently.


Ben Giles is a Creative Apprentice at the Royal West England Academy of Art.

Getting ahead in heritage

Ben Giles, a Creative Apprentice at the Royal West England Academy of Art, describes how he learns on the job while doing a qualification in Cultural and Heritage Venue Operations.


4 tips for a career in museums

For a career in museums you need to have the right approach to professional development, says Charlotte Holmes from the Museums Association. She offers 4 key career tips for surviving and thriving in museums.


Take every opportunity to learn or try something new.

Get the most from volunteering

A volunteer placement in an arts or heritage venue gives you the opportunity to build contacts and gain experience. But what should you do to make the most of the experience?


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