Public relations staff work with the press and organise events to shape a site's media profile. Marketing is about making sure the public is talking about a brand, often through advertising.
The director supervises staff, managing and overseeing all work. They set targets, check policies and budgets and act as chief curator.
Outreach workers help people engage with a heritage site who may not normally visit. They encourage diversity and ensure accessibility.
Project organisers work in cultural heritage at various levels of seniority.
Property and facilities managers in visual arts and cultural heritage run a specific venue or building. They are responsible for the day to day running and maintenance of a facility. This might be a museum, gallery, visitor centre or stately home.
Publications staff officers in the cultural heritage sector are responsible for all the publication material designed and produced by an organisation.
Publicity staff in the heritage sector work to promote various institutions or regions. They can work for individual galleries or museums, a region of a large heritage institution, or a particular venue.
Publishers handle written content for a heritage organisation. This can include books, journals, papers, magazines and websites.
Records assistants are employed by a variety of organisations including local and central government, universities, large companies, banks and other financial institutions, museums, galleries and charities.
Records managers are responsible for managing the retention and storage of records.
Researchers may work in libraries and archives or collect information from field work. Research projects can focus on anything from one piece to a whole collection.
Heritage venue shops need to be commercially successful. Some sites rely on retail for the bulk of their funding.
Rural craft makers are involved in a range of rural crafts using the materials in the countryside to make artefacts and to carry out traditional techniques.
School liaison staff officers work with teachers to provide a strong educational experience for students. Along with teachers, they can also work with development workers or community leaders. They work in cultural and heritage centres, museums and historical sites.
Security staff and invigilators ensure that heritage venues and their contents are kept safe.
Stonemasons are involved in restoring and repairing old buildings. They also work on new projects such as stone cladding office blocks. Stonemasonry is a traditional skill that is in increasing demand due to the large amount of stonework in the UK. Castles and cathedrals, historic houses and ancient monuments are some examples that may require the use of people that can work with stone.
Technicians use practical skills to maintain exhibition spaces at heritage sites.
Visitor service staff at heritage sites work to make visits enjoyable and worthwhile. Customer service is the most important element of the job.
A career as a volunteer coordinator involves recruitment, training and administration. Volunteers are widely used in the heritage sector.
Wood workers are involved in designing and making objects. They use a range of woods for a variety of different uses and purposes. The objects may range from decorative items, such as carvings to utility items, such as boats, picture frames, patterns, chairs and chests.
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