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People Dancing wish to appoint a Company Administrator
£17,230 per annum
Application deadline: April 17th 2019
People Dancing are looking for an enthusiastic and organised individual to support the administration of our office and projects.
Based in Leicester’s Cultural Quarter at the LCB Depot, you will be joining a small team of 10 staff, working closely with the General Manager with a focus on financial administration, customer service and office administration. This would be an excellent opportunity for a highly motivated individual with an interest in arts administration.
Responsibilities and accountabilities:
Provide a telephone reception service, responding to enquires and requests for information and forwarding incoming calls and messages to other staff as appropriate
Manage enquiries to and responses from the organisation’s general email address(s)
Operate the post in and out systems, and take responsibility for deliveries and collections
Service internal and external meetings; organise meeting rooms and conference calls, distributing papers, making travel and accommodation arrangements for staff etc.
Maintain office supplies and facilities; oversee service and maintenance agreements for office equipment and liaise with IT support suppliers as appropriate
Operate organisational filing and storage systems, ensuring they are up to date and accurate, fit for purpose and compliant with organisational policies
Maintain office diary and other systems that support effective internal communications
Produce and distribute notes/minutes from monthly Team Meetings
Provide administrative support for events and activities, attending events as required
Support the General Manager and other staff with the administration of the organisation and its operation as required.
Respond to and service requests for information by users and customers e.g. Disclosure and Barring Service packs, membership information, book sales etc. and assist generally with the distribution of information from the organisation
Receive and process applications for online learning programmes, keeping accurate records of sign-ups, issuing of passwords to users and responding to enquires from learners about accessing and using the system
Assist with processing bookings for events, courses etc and membership joining, and renewals as required
Maintain accurate customer data records in line with organisational procedures, including inputting data on behalf of other team members when needed
Process customer payments and maintain records in line with organisational systems.
Carry out day-to-day financial administration, using the organisation’s accounting systems (software and paper files; training provided) including recording purchase orders and payments made; recording payments received, issuing sales invoices & receipts
Manage the petty cash system and produce a monthly reconciliation report
Undertake banking of cheques and cash
Maintain company credit card records, in association with card-holders
Prepare quarterly sales reconciliation reports for online learning programmes and other products/services as required
Pursue late payments from customers
With the General Manager, provide information and system reports to assist with the preparation of monthly management accounts and other financial reporting as required.
Organisational development (common to all staff at People Dancing)
Contribute to the efficiency and effectiveness of current information and communication technology systems and the development and implementation of new ones, as appropriate
Occasional attendance at People Dancing external events
Participate in the organisation’s Staff Development and Appraisal schemes
Implement where required the organisation’s Health and Safety policies
Carry out duties with an understanding of, and commitment to, the organisation’s Equal Opportunities policy and strategies
Undertake whatever other duties may be necessary to help achieve the purpose of this post and the mission of the organisation.