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Examinations Business & Customer Service Officer

£22,000 - £25,000 per annum

Application deadline: September 13th 2019

Permanent | Full-time
£22,000 - £25,000 per annum

We are looking for an experienced Examinations Officer to join our Examinations team.

The Royal Academy of Dance is a global leader in dance education and teaching, driving excellence in the development of dance world-wide. As a recognised awarding organisation, we offer a range of examinations and awards to approximately a quarter of a million candidates each year.

You will assist with the administration and quality assurance of the RAD Examination Board’s customer service processes. You will provide PA support to the Director of Examinations and act as servicing officer for committees and working groups.

Joining us, you will have:

  • demonstrable experience of working in an administrative role, ideally within the charitable, arts or education sectors;
  • proven ability in minute taking and servicing committees;
  • experience of providing administrative / secretarial support;
  • a strong customer service focus;
  • accuracy and attention to detail with a methodical approach to work; and
  • proficient numeracy and knowledge of expense claim procedures.

In return, we offer 25 days paid holiday plus bank holidays, contributory pension scheme, Bupa cash-plan, Aviva life assurance, season ticket loan and cycle to work scheme. We also provide weekly fruit and have a range of lunchtime activities including book club, street dance, Pilates, choir and a craft club.

For more information, please visit

CVs are only accepted in support of a completed application form. No agencies please.

Closing date: 13 September 2019 before 09.00am
Interviews: 2 October / 3 October 2019 (to be confirmed)

Royal Academy of Dance

London SW11 3RA

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