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Marketing & Administrative Assistant

Are you passionate about literature and the arts? This is a brilliant oppor

London Living Wage

Application deadline: January 24th 2019

For nearly 200 years, the Royal Society of Literature has celebrated and nurtured all that is great in British literature, past and present. Today, alongside their world-class events programme, they support authors both established and emerging with awards and grants, as well as managing a schools outreach programme to inspire the next generation of readers and writers.

During this traineeship, the successful applicant will provide administrative support to staff in the small, busy and sociable team based at Somerset House, London. This is an exciting time to work with them as they prepare for their 200th anniversary in 2020.


  • General administrative experience including correspondence, office management and scheduling
  • How to support a small team with a full workload
  • Database and CRM software management
  • Customer service, through interactions with contacts over the phone, by email and face-to-face at events
  • Events management and insight into programming
  • Marketing and promotion, as well as interacting with people, on social media channels (Facebook, Twitter and Instagram)
  • Project management, including review and planning for bicentenary
  • An understanding of fundraising and charity processes
  • Time management and priority setting
  • Opportunity to observe and feed into a programme of work celebrating the range of writing and writers in the UK.


  • Administrative duties such as taking phone bookings for events, answering enquiries by email, letter and over the phone, and updating schedules
  • Assisting the Events and Education Manager in organising and running schools outreach visits and our programme of literary events
  • Working with the Communications Manager to publicise the RSL’s activities on social media, the website and in the press
  • Supporting the General Manager in running the office including: purchasing supplies, booking meeting rooms, welcoming guests, servicing board meetings and dealing with invoices
  • Administration of the RSL’s awards and prizes including booking couriers, processing entries, contacting publishers and agents
  • Taking RSVPs for private events and updating guest lists
  • Membership and database management, especially processing new Memberships, sending reminders for renewals, taking payments, and keeping accurate records
  • Attend meetings with other organisations, partners and stakeholders


  • Ability to work independently and as a member of a team
  • Excellent written and verbal communication skills
  • Strong organisational skills and attention to detail
  • Ability to prioritise tasks
  • Excellent IT skills (including Microsoft Office and major social media channels)
  • Absolute discretion when handling sensitive information
  • A passion for reading and the arts
  • Experience of using Photoshop and InDesign
  • Passionate about literature and the arts


  • Upload your CV and cover letter as one document (applications without a tailored cover letter will NOT be accepted)
  • This internship is only open to candidates from a BAME and lower socio-economic background
  • Do not contact the company directly

Royal Society of Literature

London WC2R 1LA

Contact details
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